Last Updated: January 2025
Qatar Data Balance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website qatardatabalance.org (the "Site").
We are an informational website only. We do not provide recharge services, process transactions, or collect any personal information related to your telecom accounts.
1. Information We Collect
1.1 Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage patterns. This information is collected through cookies, web beacons, and similar technologies, and may include:
- IP address and general geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website or source
- Date and time of visit
This information is used for analytical purposes to improve our website and content. It is collected in aggregate form and does not personally identify you.
1.2 Information You Provide
If you choose to contact us via email or phone, we may collect the information you voluntarily provide, such as:
- Your name (if provided)
- Email address
- Phone number (if provided)
- Content of your message or inquiry
We only use this information to respond to your inquiry and do not store it for marketing purposes or share it with third parties.
1.3 Information We Do NOT Collect
We want to be absolutely clear about what we do not collect:
- Telecom account information
- Phone numbers associated with telecom accounts
- Balance or usage data from any telecom provider
- Payment or financial information
- Passwords or login credentials for any service
- Sensitive personal data
We have no access to any telecom provider's systems or customer data.
2. How We Use Information
We use the information we collect for the following purposes:
- Website Improvement: Analyzing usage patterns to improve our content and user experience.
- Communication: Responding to inquiries you submit through our contact information.
- Security: Protecting our website from malicious activity and ensuring safe browsing.
- Legal Compliance: Meeting any legal obligations that may apply.
We do not use your information for marketing purposes, and we do not sell, rent, or trade any information to third parties.
3. Cookies and Tracking Technologies
3.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and provide analytics data to website operators.
3.2 Types of Cookies We Use
- Essential Cookies: These are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.
- Analytics Cookies: These help us understand how visitors interact with our website by collecting anonymous statistical data.
3.3 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically:
- View cookies stored on your device
- Accept or reject cookies
- Delete all or specific cookies
- Block third-party cookies
Please note that disabling certain cookies may affect the functionality of our website.
4. Third-Party Services
Our website may use third-party services that collect information:
- Analytics Services: We may use services like Google Analytics to understand website traffic and usage patterns. These services have their own privacy policies governing how they collect and use data.
- Hosting Services: Our website is hosted by a third-party provider that may collect technical information about server requests.
We do not control these third-party services and encourage you to review their privacy policies.
5. Data Security
We implement appropriate technical and organizational measures to protect the information we collect. These measures include:
- Secure server connections (HTTPS)
- Regular security assessments
- Limited access to collected data
- Regular updates to our security practices
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of any information transmitted to our website.
6. Data Retention
We retain information only as long as necessary for the purposes outlined in this Privacy Policy:
- Analytics Data: Typically retained in aggregate form for website improvement purposes.
- Contact Information: Retained only as long as necessary to respond to your inquiry.
After the retention period, information is deleted or anonymized.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request information about data we hold about you.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your personal information.
- Opt-Out: Opt out of analytics tracking where applicable.
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our website is intended for general audiences and is not directed at children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
9. International Visitors
If you are accessing our website from outside Qatar, please be aware that your information may be transferred to, stored, and processed in Qatar or other jurisdictions where our service providers are located. By using our website, you consent to this transfer.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Address
Lusail Office Complex
Doha, Qatar
Phone
+974 4439 5528
info@qatardatabalance.org
For general inquiries, you can also visit our Contact page.